Financial Assistance Policy
Our financial assistance program offers a variety of ways to reduce a patient’s financial responsibility for services rendered by the facility. Our program structures a balance between offering the patient a reduced financial liability while still complying with insurance contract obligations as well as Federal and State regulations. If Jacksonville Center for Endoscopy (JCE) believes that you have health insurance and/or HMO coverage(s) that may cover some or all of the services, JCE may initiate contact with them to determine your cost-sharing responsibility. JCE’s financial assistance policies are that if you are unable to pay your cost-sharing responsibility in full on or before the date the services are provided because you believe you are medically indigent or you are not covered by any health insurance or HMO, then upon request JCE, in its sole discretion, may offer you a discount on the amount due and/or offer a payment plan. Any such discount is considered by JCE to be charity care. There is no formal application process for obtaining charity care – please contact the facility directly for further information on these policies.
Payment Plans
Each patient is expected to pay his/her estimated financial liability on or before the day of service. In the event a patient is unable to pay the estimated liability in full, our facility may offer a short term repayment schedule after a minimum down payment is made. Please consult with our facility’s billing office for further information.
Uninsured Discounts
Patients who are not eligible to receive services paid for by insurance or other third party payment sources may be eligible to receive an uninsured discount from our facility. The discount is a set percentage off of charges and is subject to change. If a patient’s services are subsequently found to be covered by insurance or other third party payment source, the uninsured discount may be disallowed.
Collection Procedures
As a courtesy to our patients, we will file an insurance claim on behalf of the patient to his/her insurance plan. A patient is expected to respond to his/her insurance plan’s request for information timely, as needed, in order to minimize processing delays with the claim.
Patients are expected to pay their financial obligations in a timely manner including the estimated portion by the day services are received, and any remaining portion upon finalization of the claim by the payer. Unpaid claims by the payer may result in the account’s outstanding balance being fully transferred to the patient for collection.
If needed, the center will attempt to reach a patient by any method available to us to secure payment on the outstanding balance utilizing internal and external resources. If the account becomes delinquent, it may be placed with an agency for collection in which their fees and expenses may be the obligation of the patient.
Provider Disclosure
Services may be provided in this health care facility by the facility as well as by other health care providers who may separately bill the patient and who may or may not participate with the same health insurers or health maintenance organizations as the facility.
Good Faith Estimate
Patients and prospective patients may request from this facility and other health care providers a more personalized estimate of charges and other information. Patients and prospective patients should contact each health care practitioner who will provide services in this facility regarding a personalized estimate, billing practices and to determine the health insurers and health maintenance organizations with which each health care practitioner participates as a network provider or preferred provider.
Itemized Bill
Upon request and after discharge from Jacksonville Center For Endoscopy we will provide a statement.
Link to Healthcare Related Data
A site that provides easy access to health care information. Studies show that public reporting of provider performance is a key element that promotes enhanced patient care and consumer choice.
Pursuant to AHCA Statute: s.405.05,F.S. please find below a link to data, quality measures, and statistics that are disseminated by AHCA.
Florida Health Price Finder
Find data on health care costs for national, state, and local prices here.
Contracted Service Providers
As of July 1, 2016, the following providers render services to patients of this facility. Patients should contact:
Anesthesiology
Jax Anesthesia Providers, LLC
4800 Belfort Road
Jacksonville, Fl 32256
904-483-5850
Pathology
Borland Groover
4675 Linton Blvd Suite 203
Delray Beach, FL 33445
561-245-4550
561-245-4560
Patient Health Record
Upon request and after discharge from Jacksonville Center For Endoscopy, Jacksonville Center For Endoscopy will make available the patient record that may be necessary for verification of the accuracy of your patient statement.
